AI-Based Workforce Scheduling and
Rostering Platform

Transforming workforce management through AI-driven scheduling automation — delivering measurable efficiency gains across multi-location retail operations.

Client Overview

A leading retail organization in the beauty and personal care segment, operating multiple store locations nationwide. The organization required a scalable, intelligent approach to workforce planning and scheduling to ensure smooth day-to-day store operations while reducing the administrative burden on store managers.

Business Challenges

The obstacles hindering operational excellence

Manual and time-consuming rostering process across multiple store locations

High dependency on store managers for schedule coordination and conflict resolution

Frequent scheduling conflicts and errors leading to operational disruptions

Inefficient workforce utilization across stores with uneven shift coverage

Difficulty in scaling scheduling operations as the business expanded

Lack of data-driven insights for strategic workforce planning

Our Solution

An intelligent, end-to-end workforce scheduling platform

We designed and deployed a comprehensive AI-based rostering platform that transforms how the organization plans, generates, and manages employee schedules — replacing manual processes with intelligent automation.

Key Solution Components

Developed an AI-powered rostering agent on the Domo platform to automate schedule generation
Built a custom front-end application using React.js for intuitive user interaction and management
Analyzed historical employee data including attendance, leave, and performance metrics
Generated optimized daily and weekly schedules automatically using AI algorithms
Integrated with Domo APP_DB and datasets for centralized, real-time data management
Automated roster creation to significantly reduce manual intervention
Ensured conflict-free scheduling and efficient workforce allocation across all locations

Cosmetics products on glass shelf - Sephora Solution overlap

Capabilities Delivered

AI-Powered Rostering Agent

Intelligent scheduling engine built on Domo that analyzes patterns and generates optimized rosters automatically.

Custom React.js Interface

Purpose-built front-end application enabling managers to review, adjust, and approve schedules with ease.

Historical Data Analysis

Leveraged attendance, leave, and performance data to generate context-aware, data-driven schedules.

Automated Schedule Generation

AI-generated daily and weekly rosters eliminating hours of manual planning and coordination.

Centralized Data Management

Seamless integration with Domo APP_DB and datasets for a single source of truth across stores.

Reduced Manual Intervention

End-to-end automation of roster creation, freeing managers to focus on strategic priorities.

Conflict-Free Scheduling

Built-in validation ensures zero scheduling overlaps and optimal workforce allocation at all times.

Business Impact

Measurable outcomes that drive business value

70–80%

Reduction in Manual Scheduling Effort

30–40%

Improvement in Workforce Utilization

Minimized scheduling errors and conflicts across all store locations

Improved operational efficiency with real-time, data-driven scheduling

Enhanced team productivity through intelligent automation

Technology Stack

React.js

Custom front-end application

Domo App Studio

Platform for AI agent development

Domo APP_DB

Centralized data storage

Domo Datasets

Data integration & management

Value Delivered

From manual rostering to intelligent, scalable workforce automation

By combining AI-driven scheduling with a modern, intuitive interface, we enabled the organization to dramatically reduce manual effort, eliminate scheduling conflicts, and unlock data-driven workforce planning at scale. The platform positions the client for continued growth — with a scheduling infrastructure that adapts as operations expand.